Privacy Policy

Effective: September 1, 2026

CHAIS Salon Studios (“CHAIS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you may have regarding your information when you visit www.chaissalonstudios.com or interact with CHAIS Salon Studios online.

Information We Collect

We may collect personal information that you voluntarily provide when you use our website, including when you:

  • Submit a contact form
  • Request or schedule a tour
  • Join a waitlist
  • Submit an inquiry
  • Create or access a tenant account
  • Make a payment
  • Submit a maintenance request
  • Subscribe to email communications
  • Communicate with us by email or through the website

Depending on how you interact with the website, this information may include:

  • First and last name
  • Email address
  • Phone number
  • Business name
  • Type of beauty business or services offered
  • Social media information
  • Licensing information
  • Preferred tour or start dates
  • Suite or tenant information
  • Payment and billing information
  • Information included in messages, forms, maintenance requests, or other communications

Please do not submit sensitive personal information through website forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser and device information
  • Pages visited
  • Date and time of visits
  • Referring websites
  • General website usage information

We may use this information to help operate, maintain, secure, and improve our website and understand how visitors interact with it.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and support analytics or other website features.

Some cookies may be placed by third-party services that operate on our behalf or provide functionality used on the website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

How We Use Your Information

We may use information we collect to:

  • Respond to questions and inquiries
  • Schedule and manage tour requests
  • Communicate with prospective and current tenants
  • Manage waitlist requests
  • Process payments
  • Manage tenant accounts
  • Process maintenance requests
  • Provide requested services and information
  • Send updates or communications you have requested
  • Improve our website and services
  • Maintain website security
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal obligations

Payments

Payments made through the CHAIS Salon Studios website may be processed by third-party payment processors.

Payment information may be collected and processed by the applicable payment provider in accordance with its own privacy policy and terms.

CHAIS Salon Studios does not intentionally store complete credit or debit card information on its website.

Email Communications

If you voluntarily provide your email address through an email signup form, contact form, inquiry, or other communication, we may use your email address to respond to you or send communications related to CHAIS Salon Studios.

If you subscribe to marketing or promotional communications, you may unsubscribe at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Third-Party Websites & Booking Platforms

The CHAIS Salon Studios website may contain links to third-party websites, including booking platforms used by independent beauty professionals operating within CHAIS.

These third-party websites are not owned or controlled by CHAIS Salon Studios. Once you leave our website, your interactions are subject to the privacy policies and terms of the applicable third-party website.

Appointments and services booked directly with individual beauty professionals are separate from CHAIS Salon Studios. CHAIS does not control the privacy practices, policies, services, pricing, payments, cancellations, refunds, or other transactions conducted through third-party booking platforms or directly with individual beauty professionals.

We encourage you to review the privacy policy of any third-party website you visit.

How We Share Information

We may share information with trusted third-party service providers when necessary to operate our website and provide requested services.

These providers may include services related to:

  • Website hosting
  • Payment processing
  • Email communications
  • Website forms
  • Analytics
  • Scheduling or booking
  • Website security
  • Other business or website functions

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect the rights, safety, property, or security of CHAIS Salon Studios, our users, or others.

We do not sell your personal information.

Data Security

We take reasonable measures to help protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure. We cannot guarantee the absolute security of information submitted through the website.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and financial records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Ask questions about how your information is collected or used

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can take appropriate steps to address the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how CHAIS Salon Studios handles personal information, please contact us:

Phone
470-909-9935

Email
info@chaissalonstudios.com

Suwanee Town Center
3930 Charleston Market Street
Suite B5
Suwanee, GA 30024